Healthcare Benchmarks Qual Improv. 2002 Oct;9(10):37-40.
Collective learning process creates a sense of staff empowerment. Flattening of leadership levels leads to improved communication. Three core competencies currently are lacking in most organizations.
集体学习过程营造了员工赋权感。领导层级扁平化促进了沟通。目前大多数组织缺乏三种核心竞争力。
