Schaffer Kathryn Brown, Casteel Carri, Kraus Jess F
Southern California Injury Prevention Research Center, UCLA School of Public Health, Los Angeles, CA, USA.
J Occup Environ Med. 2002 Nov;44(11):1018-26. doi: 10.1097/00043764-200211000-00007.
Workers in retail and service industries are at high risk for workplace violence. While studies have examined the association between environmental and community factors on robbery risk, few have examined risk factors for fatal and nonfatal employee violent injury. A matched case-site/control-site study was conducted among various retail and service establishments in seven California counties. An interview and environmental assessment was performed in each participating business. Over half of the injury events occurring in case-site were robbery-related, and nearly 13% were fatal. Businesses open 24 hours and those having a history of violent events were found to be at increased risk for employee injury.
零售和服务行业的员工面临着很高的工作场所暴力风险。虽然已有研究探讨了环境和社区因素与抢劫风险之间的关联,但很少有研究考察导致员工致命和非致命暴力伤害的风险因素。在加利福尼亚州的七个县,针对各类零售和服务机构开展了一项配对病例场所/对照场所研究。对每个参与的企业进行了访谈和环境评估。在病例场所发生的伤害事件中,超过一半与抢劫有关,近13%是致命的。发现24小时营业的企业以及有暴力事件历史的企业,员工受伤风险更高。