Mohr Julie J, Abelson Herbert T, Barach Paul
University of Chicago Children's Hospital, Chicago, USA.
Qual Manag Health Care. 2002 Fall;11(1):69-78. doi: 10.1097/00019514-200211010-00010.
Leadership has emerged as a key theme in the rapidly growing movement to improve patient safety. Leading an organization that is committed to providing safer care requires overcoming the common traps in thinking about error, such as blaming individuals, ignoring the underlying systems factors, and blaming the bureaucracy of the organization. Leaders must address the system issues that are at work within their organizations to allow individual and organizational learning to occur.
领导力已成为迅速发展的改善患者安全运动中的一个关键主题。领导一个致力于提供更安全护理的组织,需要克服在思考错误时常见的陷阱,比如指责个人、忽视潜在的系统因素以及指责组织的官僚作风。领导者必须解决其组织内部存在的系统问题,以使个人和组织能够学习。