Larson Laurie
Hosp Health Netw. 2003 Feb;77(2):46-50, 52-3, 2.
When St. Joseph's Community Hospital of West Bend (Wis.) decided to build a replacement facility, CEO John Reiling proposed a novel approach: Let improving patient safety guide the entire design process. Before ground was broken, St. Joseph's convened a learning lab that attracted some of the nation's leading experts on patient safety. Since then, staff from every sector of the hospital have helped to identify where errors occur, how work flow and processes can change to enhance safety and how a building can be designed to incorporate those improvements. Although St. Joseph's leaders say the goal is simply to provide the best facility for their community, it's likely that their patient-safety-driven design process will become a model for hospitals across the country.
当威斯康星州韦斯特本的圣约瑟夫社区医院决定建造一座新设施时，首席执行官约翰·赖林提出了一种新颖的方法：让改善患者安全来指导整个设计过程。在破土动工之前，圣约瑟夫医院召集了一个学习实验室，吸引了一些美国顶尖的患者安全专家。从那时起，医院各个部门的工作人员都参与其中，帮助确定错误发生的地点、如何改变工作流程和程序以提高安全性，以及如何设计建筑以融入这些改进措施。尽管圣约瑟夫医院的领导们表示，目标仅仅是为他们的社区提供最好的设施，但他们以患者安全为驱动的设计过程很可能会成为全国医院的典范。
