Miller A M, Wilbur J, Dedhiya S, Talashek M L, Mrtek R
Department of Public Health, Mental Health & Administrative Nursing, University of Illinois at Chicago, Chicago, Illinois 60612, USA.
Clin Excell Nurse Pract. 1998 May;2(3):166-71.
Evaluation methods are needed to assess nurse practitioners' (NPs') interpersonal skills and provide students with systematic, qualitative feedback. The purpose of this study was to identify characteristics and styles of students' interpersonal behavior from patients' perspectives during simulated encounters. The 29-item Clinical Encounter Q-Set for NPs was generated pertaining to patients' perceptions of their interactions with NP students. Using Q-methodology, simulated patients (SPs) sorted the items immediately after each of their encounters with 45 NP students. Items were rank-ordered along a continuum, ranging from "most like my feelings regarding the encounter" to "least like my feelings." Three interpersonal styles were identified. "Nonjudgmental professionalism" characterized student behavior during the simulation portraying a patient with a sexually transmitted disease. "Competence/confidence" and "empathy/respect" were predominant styles exhibited during the hypertension simulation. The potential value of this method for teaching and evaluation is discussed.
需要评估方法来评价执业护士(NP)的人际技能,并为学生提供系统的定性反馈。本研究的目的是从患者的角度识别模拟问诊过程中学生人际行为的特征和风格。针对患者对与NP学生互动的看法,编制了29项NP临床问诊Q分类表。采用Q方法,模拟患者(SP)在每次与45名NP学生问诊后立即对这些项目进行排序。项目沿着一个连续体进行排序,范围从“最符合我对这次问诊的感受”到“最不符合我的感受”。识别出三种人际风格。“无评判的专业素养”描述了学生在模拟为患有性传播疾病的患者问诊时的行为。“能力/自信”和“同理心/尊重”是高血压模拟过程中表现出的主要风格。讨论了该方法在教学和评估中的潜在价值。