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美国麻醉医师协会产科闭合性索赔案例:经验教训

ASA closed claims in obstetrics: lessons learned.

作者信息

Ross Brian K

机构信息

Department of Anesthesiology, University of Washington, Box 356540, University of Washington, Seattle, WA 98195, USA.

出版信息

Anesthesiol Clin North Am. 2003 Mar;21(1):183-97. doi: 10.1016/s0889-8537(02)00051-2.

Abstract

What have we learned so far from the Closed Claims database? For the most part, analysis of the claims made supports the generally held beliefs about the medico-legal risk of obstetrical anesthesia. However, the obstetric files do reveal a risk profile that differs significantly from the nonobstetric files. One of the most surprising observations was the large proportion of relatively "minor" injuries in the obstetric files in contrast to the nonobstetric files. These claims may simply be the result of an increased incidence of such problems in obstetric patients. However, careful review of statements made in the files revealed that a substantial number of patients were unhappy with the care provided and felt themselves ignored and mistreated. Meyers has suggested that malpractice litigation serves the purpose not only of reparation of injury for substandard care but also one of emotional vindication [19]. Not unexpectedly, anesthesiologists are frequently named in claims involving bad fetal outcomes. Most of these claims, for whatever reason, do not result in payments to the litigant. Problems involving airway management, focusing on difficult intubation and pulmonary aspiration, are unfortunately well represented in the obstetrical files. There is no clear indication that this is changing. One of the principle causes of major adverse outcomes with regional anesthesia is local anesthetic toxicity. There is evidence that the frequency of these claims is on the decline. Nerve injury as a result of direct neural trauma continues to appear at regular intervals in the claims files. It is clear from review of the ASA Closed Claim database that there are many unrecognized factors, separate from major injuries, that must be important motivating factors in patients who bring claims against anesthesiologists. A lawsuit does not necessarily signify injury. It has been suggested that the number of patients harmed by negligent care who actually file a claim may be less than 2% [12]. In contrast, lawsuits are usually not filed unless people perceive that they or a family member have been wronged by the system. Anesthesia care providers should give attention to conducting themselves in such a manner that patients will not be motivated to bring suit for an unexpected outcome [20]. Therefore, merely focusing one's attention on reducing the potential for major injuries may have little effect on solving the medico-legal dilemma in obstetrical anesthesia. The uniqueness of the ASA Closed Claims database is that it reflects the consumer's perspective. This point can not be emphasized enough because one of the best measures of quality of care comes from the patient's perspective. What can help? Careful personal conduct Establish good rapport Involvement in prenatal education Early pre-anesthetic evaluation Provide realistic expectation Regularly review potential major and minor risks.

摘要

到目前为止,我们从封闭索赔数据库中学到了什么?在很大程度上,对所提出索赔的分析支持了关于产科麻醉医疗法律风险的普遍看法。然而,产科档案确实显示出一种与非产科档案有显著差异的风险概况。最令人惊讶的观察结果之一是,与非产科档案相比,产科档案中相对“轻微”损伤的比例很大。这些索赔可能仅仅是产科患者中此类问题发生率增加的结果。然而,仔细审查档案中的陈述发现,相当多的患者对所提供的护理不满意,觉得自己被忽视和虐待。迈尔斯认为,医疗事故诉讼不仅是为了弥补因护理不当造成的伤害,也是为了情感上的 vindication [19]。不出所料,在涉及不良胎儿结局的索赔中,麻醉医生经常被点名。无论出于何种原因,这些索赔中的大多数都不会导致向诉讼当事人付款。不幸的是,产科档案中很好地体现了涉及气道管理的问题,重点是困难插管和肺误吸。没有明确迹象表明这种情况正在改变。区域麻醉导致重大不良后果的主要原因之一是局部麻醉药毒性。有证据表明这些索赔的频率正在下降。直接神经创伤导致的神经损伤在索赔档案中仍定期出现。从对美国麻醉医师协会封闭索赔数据库的审查中可以清楚地看出,除了重大伤害之外,还有许多未被认识到的因素,这些因素一定是向麻醉医生提出索赔的患者的重要动机因素。诉讼不一定意味着受到伤害。有人认为,因疏忽护理而受到伤害并实际提出索赔的患者数量可能不到2% [12]。相比之下,除非人们认为自己或家人受到了系统的冤枉,否则通常不会提起诉讼。麻醉护理提供者应该注意自己的行为方式,以免患者因意外结果而产生提起诉讼的动机 [20]。因此,仅仅将注意力集中在降低重大伤害的可能性上,可能对解决产科麻醉中的医疗法律困境作用不大。美国麻醉医师协会封闭索赔数据库的独特之处在于它反映了消费者的观点。这一点再怎么强调也不为过,因为护理质量的最佳衡量标准之一来自患者的观点。有什么帮助呢?谨慎的个人行为建立良好的融洽关系参与产前教育早期麻醉前评估提供现实的期望定期审查潜在的重大和轻微风险。

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