门诊就诊与等待：患者教育与满意度
Clinic visit and waiting: patient education and satisfaction.
作者信息
Oermann Marilyn H, Masserang Mary, Maxey Magdalena, Lange Mary Patricia
机构信息
Wayne State University, College of Nursing, Detroit, MI, USA.
出版信息
Medsurg Nurs. 2002 Oct;11(5):247-50.
PMID:12830748
Abstract
Patients who were taught about their health problems while waiting in the clinic (n = 104) were significantly more satisfied with the education received during that visit than the control group (n = 101). The longer patients waited in the clinic to see their providers, the less satisfied they were with the clinic visit.
摘要
在诊所候诊时接受了关于自身健康问题教育的患者（n = 104），相较于对照组（n = 101），对该次就诊期间所接受的教育明显更为满意。患者在诊所等待看诊的时间越长，他们对就诊的满意度就越低。
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