Whitcomb J E, Shafa M
St. Luke's Medical Center, Milwaukee, Wisconsin, USA.
Physician Exec. 2001 Sep-Oct;27(5):16-21.
Managing change in health care is a complex, poorly studied process that's even more poorly understood. We do not have a clear model to visualize as we contemplate just what it is we are changing. Explore how modern hospitals are "warehousing" patients like excess inventory, and examine the changes needed to escape this morass. A strong physician/hospital alliance is the key to establishing more efficient, patient-centered care.
管理医疗保健领域的变革是一个复杂且研究甚少、更难以理解的过程。当我们思考到底要改变什么时，我们并没有一个清晰的模式来进行设想。探讨现代医院是如何像储存多余库存一样“收治”患者的，并审视摆脱这种困境所需的变革。强大的医患联盟是建立更高效、以患者为中心的医疗服务的关键。
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