Hodges John Q, Markward Martha, Keele Cynthia, Evans Carol J
University of Missouri, Columbia, School of Social Work, 65211, USA.
Psychiatr Serv. 2003 Aug;54(8):1161-3. doi: 10.1176/appi.ps.54.8.1161.
This study tested the hypothesis that users of mental health self-help services would be more satisfied with professional mental health services than clients who did not use self-help services. A survey was administered to 311 clients of professional mental health services, 151 (49 percent) of whom were users of self-help services. A multiple regression model showed that the use of self-help services was associated with greater satisfaction with professional mental health services. This finding provides support for the idea that the use of self-help services encourages appropriate use of professional services. The study provided evidence that self-help and traditional mental health services can function complementarily rather than in competition with one another.
与未使用自助服务的客户相比，心理健康自助服务的使用者对专业心理健康服务会更满意。对311名专业心理健康服务的客户进行了一项调查，其中151人（49%）是自助服务的使用者。多元回归模型显示，使用自助服务与对专业心理健康服务更高的满意度相关。这一发现为以下观点提供了支持，即使用自助服务会促使人们合理利用专业服务。该研究提供了证据，表明自助服务和传统心理健康服务可以相互补充，而非相互竞争。
