Krumberger J M
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Team building does not occur by chance; it involves using techniques to make it easier for members to contribute their expertise while working with others to achieve quality results. Evaluation of team effectiveness involves assessing both the processes (team interactions and work processes) and accomplishment of goals (out-comes; see box). Productivity and quality that could not be accomplished by individual efforts may be enhanced by effectively working teams.
团队建设并非偶然发生;它涉及运用各种技巧,以便成员在与他人合作以取得高质量成果的过程中,更轻松地贡献自己的专业知识。对团队有效性的评估包括对过程(团队互动和工作流程)以及目标完成情况(成果;见方框)的评估。通过高效协作的团队,个人努力无法实现的生产力和质量可能会得到提高。