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导致快餐行业从业人员职业压力的因素。

Factors contributing to occupational stress experienced by individuals employed in the fast food industry.

作者信息

Michailids Maria P, Elwkai Mouafak E-ali

机构信息

Department of Education, Psychology & MBA, Intercollege (University College), Nicosia 1700, Cyprus.

出版信息

Work. 2003;21(2):125-40.

Abstract

The present study, examined through survey research methodology, the factors or combination of factors which appear to contribute to the experience of occupational stress of individuals working in the fast-food industry. The Occupational Stress Indicator was used. Preliminary findings showed that there exists, several compound factors, which appear to be the most frequently encountered factors by the sample tested, such as the way they feel about their job; the way they behave generally; the way they interpret events around them; the sources of pressure in their job; and the way they cope with stress they experience. It appears that there are statistically significant differences between males and females as regards to the way they respond to stress, the sources of pressure in their job and the way they cope with stress they experience. Also, statistically significant differences exist between individuals in managerial and non-managerial positions, as regards to their personality type, the degree of ambition, and work dedication they possess.

摘要

本研究通过调查研究方法,考察了似乎导致快餐行业从业者职业压力体验的因素或因素组合。研究使用了职业压力指标。初步研究结果表明,存在几个复合因素,这些因素似乎是测试样本中最常遇到的因素,比如他们对工作的感受方式;他们的一般行为方式;他们对周围事件的解读方式;工作中的压力源;以及他们应对所经历压力的方式。在应对压力的方式、工作中的压力源以及应对所经历压力的方式方面,男性和女性之间似乎存在统计学上的显著差异。此外,在个性类型、抱负程度和工作投入度方面,管理职位和非管理职位的个体之间也存在统计学上的显著差异。

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