医疗保健行业如何首次荣获波多里奇奖。
How health care won its first Baldrige.
作者信息
Dunn Philip, Santamour Bill
出版信息
Hosp Health Netw. 2003 Sep;77(9):67-74, 2.
PMID:14528802
Abstract
SSM Health Care last year won the nation's most prestigious award for business quality. How it did so provides valuable lessons for all hospitals striving for excellence.
摘要
圣心医疗集团（SSM Health Care）去年荣获美国最负盛名的商业质量奖。其成功之道为所有追求卓越的医院提供了宝贵经验。
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