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一种用于研究用户参与信息系统设计的活动理论方法。

An activity-theoretical method for studying user participation in IS design.

作者信息

Hyysalo S, Lehenkari J

机构信息

Center for Activity Theory and Developmental Work Research, Department of Education, University of Helsinki, P.O. Box 47 FIN-00014 Helsinki, Finland.

出版信息

Methods Inf Med. 2003;42(4):398-404.

PMID:14534640
Abstract

OBJECTIVES

This paper aims to present an activity-theoretical method for studying the effects of user participation in IS development.

METHODS

This method is developed through a case study of the process of designing a diabetes database.

RESULTS AND CONCLUSIONS

The method consists of a historical analysis of the design process, an ethnographical study of the use of the database, and researcher-driven interventions into the on-going user-producer interaction. In the historical analysis, we study particularly which user groups of the database have influenced the design work and which perspectives need to be incorporated into the design in the near future. An analytical model consisting of perspectives on local design, particular technology, and societal domain is introduced as a conceptual tool for this analysis. We also introduce the possibility of employing the historical analysis in guiding an ethnographical study of the user sites and researcher-driven interventions, which provide the participants with tools for improving their design process.

摘要

目标

本文旨在提出一种活动理论方法,用于研究用户参与信息系统开发的效果。

方法

该方法是通过对糖尿病数据库设计过程的案例研究而开发的。

结果与结论

该方法包括对设计过程的历史分析、对数据库使用情况的人种志研究,以及研究人员对正在进行的用户-生产者互动的干预。在历史分析中,我们特别研究数据库的哪些用户群体影响了设计工作,以及在不久的将来哪些观点需要纳入设计中。作为这种分析的概念工具,引入了一个由局部设计、特定技术和社会领域观点组成的分析模型。我们还介绍了利用历史分析来指导对用户站点的人种志研究和研究人员驱动的干预措施的可能性,这些干预措施为参与者提供了改进其设计过程的工具。

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