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南非公共部门心理健康服务中的社区/医院指标

Community/hospital indicators in South African public sector mental health services.

作者信息

Lund Crick, Flisher Alan J

机构信息

Department of Psychiatry and Mental Health, University of Cape Town, Groote Schuur Hospital, Cape Town, South Africa.

出版信息

J Ment Health Policy Econ. 2003 Dec;6(4):181-7.

Abstract

BACKGROUND

The need to balance resources between community and hospital-based mental health services in the post-deinstitutionalisation era has been well-documented. However, few indicators have been developed to monitor the relationship between community and hospital services, in either developed or developing countries. There is a particular need for such indicators in the South African context, with its history of inequitable services based in custodial institutions under apartheid, and a new policy that proposes the development of more equitable community-based care. Indicators are needed to measure the distribution of resources and the relative utilisation of community and hospital-based services during the reform process. These indicators are potentially useful for assessing the implementation of policy objectives over time.

AIMS OF THE STUDY

To develop and document community/hospital indicators in public sector mental health services in South Africa.

METHODS

A questionnaire was distributed to provincial mental health coordinators requesting numbers of full-time equivalent (FTE) staff who provide mental health care at all service levels, annual patient admissions to hospitals and annual patient attendances at ambulatory care facilities. The information was supplemented by consultations with mental health coordinators in each of the 9 provinces. Population data were obtained from preliminary findings of the 1996 census. The community/hospital indicator measuring staff distribution was defined as the ratio of staff employed in community settings to all staff, expressed as a percentage. The community/hospital indicator measuring patient service utilisation was defined as the ratio of the annual ambulatory care attendance rate per 100,000 population to the sum of this rate and the annual hospital admission rate per 100,000 population, expressed as a percentage.

RESULTS

Of psychiatric public sector staff, 25% are located in community settings in South Africa (provincial range: 11-70%). If hospital outpatient services are included in the definition of ' 'hospital' ', this figure is reduced to 17% (provincial range: 3-56%). In terms of service utilisation, 66% of patient contacts with mental health services occur through ambulatory care services in South Africa (provincial range: 44-93%).

DISCUSSION

Community/hospital staff distribution indicates an overemphasis on centralised hospital-based care in most provinces and inadequate hospital care in certain provinces. Patterns of patient service utilisation indicate an over-reliance on central hospital-based services and substantial unmet need. The findings draw attention to problems in information systems for mental health care in South Africa.

IMPLICATIONS FOR HEALTH POLICIES

The community/hospital indicators developed for this study form a useful measure for assessing the implementation of mental health policy over time. For the South African context, the community/hospital indicators are a measure of the extent of resource redistribution from hospital to community services and changing patterns of service utilisation over time. Currently, patterns of resource distribution and service utilisation are inconsistent with government policy.

IMPLICATIONS FOR FURTHER RESEARCH

Further research is needed into the development of mental health information systems, refining service indicators and improving methodologies for assessing the implementation of mental health policies in service delivery.

摘要

背景

在后去机构化时代,平衡社区和医院心理健康服务资源的必要性已有充分记录。然而,无论是在发达国家还是发展中国家,用于监测社区和医院服务之间关系的指标都很少。在南非背景下,尤其需要此类指标,因为其在种族隔离制度下基于监禁机构的服务存在不公平历史,且有一项新政策提议发展更公平的社区护理。在改革过程中,需要指标来衡量资源分配以及社区和医院服务的相对利用率。这些指标可能有助于评估政策目标随时间的实施情况。

研究目的

制定并记录南非公共部门心理健康服务中的社区/医院指标。

方法

向省级心理健康协调员发放问卷,询问在所有服务层面提供心理健康护理的全职等效(FTE)工作人员数量、医院年度患者入院人数以及门诊护理设施的年度患者就诊人数。通过与9个省份的心理健康协调员协商补充了这些信息。人口数据来自1996年人口普查的初步结果。衡量工作人员分布的社区/医院指标定义为社区环境中 employed 的工作人员与所有工作人员的比例,以百分比表示。衡量患者服务利用率的社区/医院指标定义为每100,000人口的年度门诊护理就诊率与该比率和每100,000人口的年度医院入院率之和的比率,以百分比表示。

结果

在南非,25%的精神科公共部门工作人员位于社区环境中(省级范围:11%-70%)。如果将医院门诊服务纳入“医院”的定义,这一数字降至17%(省级范围:3%-56%)。就服务利用率而言,在南非,66%的患者与心理健康服务的接触是通过门诊护理服务进行的(省级范围:44%-93%)。

讨论

社区/医院工作人员分布表明,大多数省份过度强调基于医院的集中护理,而某些省份的医院护理不足。患者服务利用模式表明过度依赖基于中央医院的服务,且存在大量未满足的需求。这些发现提请人们关注南非心理健康护理信息系统中的问题。

对卫生政策的影响

本研究制定的社区/医院指标是评估心理健康政策随时间实施情况的有用措施。对于南非而言,社区/医院指标衡量了从医院到社区服务的资源重新分配程度以及服务利用模式随时间的变化。目前,资源分配和服务利用模式与政府政策不一致。

对进一步研究的影响

需要进一步研究心理健康信息系统的发展、完善服务指标以及改进评估心理健康政策在服务提供中实施情况的方法。

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