Rafnsdottir Gudbjorg Linda, Gunnarsdottir Holmfridur K, Tomasson Kristinn
Department of Research and Occupational Health, Administration of Occupational Safety and Health, Reykjavik, Iceland.
Work. 2004;22(1):49-55.
The objective of the present study was to explore the connection between the organization of work in geriatric care and factors which have been connected to job stress and burnout, i.e. exhaustion, mental workload, job satisfaction and communication. We also analyzed how these factors were related to employee visits to doctors during the previous 12 months due to various medical conditions. The study was a cross-sectional questionnaire distributed to all employees within nursing homes and geriatric hospital wards with 10 employees or more throughout Iceland. The total response rate was 80%. The majority of respondents, or 96%, were women (n = 1432), and the results are based on their answers. Our data show that there is a high correlation between mental exhaustion and the unsatisfactory organization of work. Mental exhaustion upon completing work shifts was more closely connected to the health outcomes studied than were the other work-related factors studied. This is especially true for chronic fatigue, depression and sleeping disorders. It is important that employers and managers notice the mismatches between work and workers that this study manifests. Employers and managers must also consider the organizational factors that are influential.
本研究的目的是探讨老年护理工作组织与那些与工作压力和倦怠相关的因素之间的联系，即疲惫、精神工作量、工作满意度和沟通。我们还分析了这些因素与员工在过去12个月内因各种医疗状况去看医生的次数之间的关系。该研究是一项横断面问卷调查，发放给冰岛各地所有拥有10名及以上员工的养老院和老年医院病房的员工。总回复率为80%。大多数受访者，即96%，为女性（n = 1432），结果基于她们的回答。我们的数据表明，精神疲惫与工作组织不尽人意之间存在高度相关性。与其他所研究的与工作相关的因素相比，轮班结束时的精神疲惫与所研究的健康结果联系更为紧密。对于慢性疲劳、抑郁症和睡眠障碍而言尤其如此。雇主和管理者注意到本研究所揭示的工作与员工之间的不匹配情况非常重要。雇主和管理者还必须考虑具有影响力的组织因素。
