Preker Alexander, Harding April
The World Bank, 1818 H Street, Mail Stop G7-702, NW, Washington, DC 20433, USA.
World Hosp Health Serv. 2003;39(3):3-10, 42, 44.
Heavy investment over the past 30 years has made the hospital sector the largest expenditure category of the health system in most developed and developing countries. Despite shifts in attention and emphasis toward primary care as a first point of contact for patients, in most countries, hospitals remain a critical link to health care, providing both advanced and basic care for the population. Often, they are the provider "of last resort" for the poor and critically ill. Although, it is clear that hospitals play a critical role in ensuring delivery of health services there is much less agreement about how to improve the efficiency and quality of care provided. This article reviews recent hospital reforms undertaken throughout the world, with an emphasis on organizational changes such as increased management autonomy (often referred to as autonomization) and corporatization. It provides some insights about these popular reform modalities from a review of the literature, reform experiences in other sectors and empirical evidence from hospital sector itself. The material presented tries to answer three questions: (a) what problems did this type of reform try to address; (b) what are the core elements of their design, implementation and evaluation; and, (c) is there any evidence that this type of reform is successful in addressing problems for which they were intended? While this paper focuses on issues related to the design of the reforms, the paper also reports the findings from a larger study that examined the implementation and evaluation of such reforms so that they will be available to countries that are considering venturing down this reform path.
在过去30年里的巨额投资,已使医院部门成为大多数发达国家和发展中国家卫生系统中支出最大的类别。尽管人们的注意力和重点已转向将初级保健作为患者的首要接触点,但在大多数国家,医院仍然是医疗保健的关键环节,为民众提供高级和基本护理。通常,它们是穷人和重症患者的“最后求助”提供者。虽然很明显医院在确保卫生服务的提供方面发挥着关键作用,但对于如何提高所提供护理的效率和质量,人们的共识要少得多。本文回顾了世界各地最近进行的医院改革,重点是组织变革,如增加管理自主权(通常称为自主化)和公司化。通过对文献的回顾、其他部门的改革经验以及医院部门自身的实证证据,本文对这些流行的改革模式提供了一些见解。所呈现的材料试图回答三个问题:(a)这类改革试图解决哪些问题;(b)其设计、实施和评估的核心要素是什么;以及(c)是否有证据表明这类改革成功解决了其旨在解决的问题?虽然本文侧重于与改革设计相关的问题,但本文还报告了一项更大规模研究的结果,该研究考察了此类改革的实施和评估情况,以便为正在考虑走上这条改革道路的国家提供参考。