Geer Robert, Smith Jim
Accelerated Receivables Management, Ltd., Park Ridge, Ill., USA.
Healthc Financ Manage. 2004 Mar;58(3):70-4.
When a hospital goes on diversion, it not only loses potential revenue because new patients are not being admitted, but also relationships with physicians and patient satisfaction suffer. Often, diversion status is the result of emergency department (ED) overcrowding. A few simple steps can help hospitals resolve the diversion dilemma. Implement an admission and discharge center. Appoint a bed czar. Reduce length of stay. Enforce a hospital discharge time. Work with nursing on timely reporting of discharges. Work with ancillary departments to identify and resolve discharge delays.
当医院实施分流时，它不仅会因为不再接收新患者而失去潜在收入，与医生的关系以及患者满意度也会受到影响。分流状态通常是急诊科过度拥挤的结果。几个简单的步骤可以帮助医院解决分流难题。设立入院和出院中心。任命床位总管。缩短住院时间。规定医院出院时间。与护理部门合作及时报告出院情况。与辅助科室合作识别并解决出院延迟问题。
