Davidhizar Ruth, Lonser Giny
Bethel College, Mishawaka, IN, USA.
J Pract Nurs. 2003 Winter;53(4):17-20.
Many times nurses are inattentive to the techniques of a proper introduction. A good nurse may know the techniques but fail to take advantage of the benefits that can be derived from an excellent introduction. A nurse should be aware of the benefits of a well-delivered introduction as well as the liabilities that can result from an introduction that is poorly delivered. This paper explains common settings where introductions occur, causes of poorly delivered introductions, and strategies for special introduction interactions.
很多时候,护士对恰当的介绍技巧并不留意。优秀的护士可能了解这些技巧,但却未能利用出色介绍所能带来的益处。护士应当意识到精彩介绍的好处以及糟糕介绍可能导致的弊端。本文阐述了介绍发生的常见场景、糟糕介绍的成因以及特殊介绍互动的策略。