ED Manag. 2004 Apr;16(4):40-2.
A Tennessee health care system is reducing overcrowding in its EDs with a media campaign that urges patients with nonurgent needs to seek other care options. The campaign has contributed to a 5% decrease in ED volume at one hospital in the first few months. Advertising spots urge patients to go to primary care physicians and urgent care clinics. ED staff help educate patients while treating them for nonurgent needs.
田纳西州的一个医疗系统正在通过一场媒体宣传活动来缓解其急诊室的过度拥挤状况，该活动敦促有非紧急需求的患者寻求其他治疗途径。在最初的几个月里，这场宣传活动使一家医院的急诊量下降了5%。广告敦促患者前往初级保健医生处和紧急护理诊所。急诊室工作人员在为患者治疗非紧急需求时，也会帮助对他们进行教育。
