Kapp Stephen A, Vela Rebecca H
University of Kansas School of Social Welfare, Lawrence, KS 66045-2510, USA.
Child Welfare. 2004 May-Jun;83(3):263-87.
Client satisfaction measures are an essential component of program evaluation. This article describes the development of a scale for measuring the satisfaction levels of parents whose children have received foster care services. Subjected to various statistical measures, the Parent Satisfaction with Foster Care Services Scale appears to be a reliable instrument with the promise of utility for social work researchers, practitioners, and administrators.