Arasli Huseyin, Ahmadeva Lillia
School of Tourism and Hospitality Management, Eastern Mediterranean University, Famagusta, Cyprus.
Int J Health Care Qual Assur Inc Leadersh Health Serv. 2004;17(2-3):135-45. doi: 10.1108/09526860410532775.
Given the fast diffusion and growing prominence of quality management in many industries, a new model for healthcare is designed which could serve as a serious contributor to health practices in third world countries. The aim of this research is to show the way that public and private hospitals in Cyprus function, and answer the question of how to increase total quality using public opinion in the healthcare industry in developing countries. Finally, having compared the total quality efforts of public and private hospitals in the Famagusta region of Cyprus, we conclude that the public sector is in a much worse position than the private sector in terms of total quality.
鉴于质量管理在许多行业的快速传播和日益突出，设计了一种新的医疗保健模式，该模式可以为第三世界国家的卫生实践做出重要贡献。本研究的目的是展示塞浦路斯公立医院和私立医院的运作方式，并回答如何在发展中国家的医疗行业中利用公众舆论提高总体质量的问题。最后，通过比较塞浦路斯法马古斯塔地区公立医院和私立医院在总体质量方面所做的努力，我们得出结论，在总体质量方面，公共部门的状况比私营部门差得多。
