Orick Jan T
St. Jude Children's Research Hospital, 332 N. Lauderdale, Memphis, TN 38105, USA.
Med Ref Serv Q. 2004 Fall;23(3):61-9. doi: 10.1300/J115v23n03_07.
Although many hospital librarians may find it difficult, negotiating with vendors has become a basic skill of library acquisitions. This article reports the results of a non-scientific questionnaire administered to hospital librarians and vendors attending a chapter meeting of the Medical Library Association in 2003. The answers revealed that vendors regard libraries as businesses, and while admitting that the role is often uncomfortable for them, librarians acknowledged that negotiating skills have become an important aspect of their jobs. Questions to help guide librarians through the negotiation process are provided in the Appendix.
尽管许多医院图书馆员可能觉得这很困难，但与供应商谈判已成为图书馆采购的一项基本技能。本文报告了2003年对参加医学图书馆协会分会会议的医院图书馆员和供应商进行的一项非科学问卷调查的结果。答案显示，供应商将图书馆视为企业，而图书馆员虽然承认这一角色对他们来说往往不自在，但也承认谈判技巧已成为他们工作的一个重要方面。附录中提供了有助于指导图书馆员完成谈判过程的问题。
