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语言障碍与医疗服务可及性

Language barriers and access to care.

作者信息

Yeo SeonAe

机构信息

University of Michigan, School of Nursing, Ann Arbor, MI, USA.

出版信息

Annu Rev Nurs Res. 2004;22:59-73.

Abstract

The purpose of this chapter is to examine how language barriers contribute to health disparities among ethnic and racial minorities in the United States. A literature search was systematically conducted using selected computer databases (MEDLINE and CINAHL). Searches were limited to English-language-published research in the years from 1985 to 2003. A total of 47 published articles were included in this review. Overall these studies indicate that language barriers are associated with longer visit time per clinic visit, less frequent clinic visits, less understanding of physician's explanation, more lab tests, more emergency room visits, less follow-up, and less satisfaction with health services. The results also indicate that people who are older, poorer, and female tend to have severe language barriers compared to those who are younger, wealthier, and male. Improvement of communication between patients and providers in relation to health disparity consists of cultural competency and communication skills. Implications of these studies for practice and further research are outlined.

摘要

本章旨在探讨语言障碍如何导致美国少数族裔和种族群体之间的健康差异。我们使用选定的计算机数据库(MEDLINE和CINAHL)系统地进行了文献检索。检索仅限于1985年至2003年间以英文发表的研究。本综述共纳入47篇已发表的文章。总体而言,这些研究表明,语言障碍与每次门诊就诊时间延长、门诊就诊频率降低、对医生解释的理解减少、更多的实验室检查、更多的急诊室就诊、更少的随访以及对医疗服务的满意度降低有关。结果还表明,与年轻、富有和男性相比,年龄较大、较贫穷和女性的人往往存在更严重的语言障碍。改善患者与医疗服务提供者之间关于健康差异的沟通包括文化能力和沟通技巧。概述了这些研究对实践和进一步研究的启示。

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