Pau A K H, Croucher R, Sohanpal R, Muirhead V, Seymour K
Centre for Oral Biometrics, Barts and The London, Queen Mary's School of Medicine and Dentistry, University of London, Turner Street, London E1 2AD, UK.
Br Dent J. 2004 Aug 28;197(4):205-9. doi: 10.1038/sj.bdj.4811573.
To explore how dental undergraduates with different levels of emotional intelligence (EI) cope with stress.
Qualitative unstructured depth interviews.
A dental teaching hospital in the UK, 2002.
Subjects selected from the undergraduate population of a 5-year dental degree course. A questionnaire survey was carried out to determine the EI scores of the subjects. In each year of study, subjects were divided into low and high EI groups at the median score. From each EI group in each year, one male and one female subject were recruited.
Unstructured face-to-face interviews.
Transcribing, sifting, indexing and charting data according to key themes.
10 males and 10 females with low and high EI, representing all 5 years of study were interviewed. The experience of stress, expressed in emotional terms, ranged from anger and frustration to hatred. Four sets of coping strategies, adopted at varying degrees according to EI, were identified. High EI students were more likely to adopt reflection and appraisal, social and interpersonal, and organisation and time-management skills. Low EI students were more likely to engage in health-damaging behaviours.
Future research needs to establish whether the enhancement of EI in dental students would lead to improved stress-coping, and better physical and psychological health.
探讨不同情商（EI）水平的牙科本科生如何应对压力。
定性非结构化深度访谈。
英国一家牙科教学医院，2002年。
从为期5年的牙科本科学位课程的本科生中选取研究对象。进行问卷调查以确定研究对象的情商得分。在每年的学习中，将研究对象按得分中位数分为低情商组和高情商组。从每年的每个情商组中招募一名男性和一名女性研究对象。
非结构化面对面访谈。
根据关键主题对数据进行转录、筛选、编索引和制表。
对10名低情商和10名高情商的男性和女性进行了访谈，他们代表了所有5年的学习阶段。用情感术语表达的压力体验范围从愤怒、沮丧到仇恨。确定了四套应对策略，根据情商不同程度采用。高情商学生更有可能采用反思与评估、社交与人际以及组织与时间管理技能。低情商学生更有可能从事损害健康的行为。
未来的研究需要确定提高牙科学生的情商是否会导致更好的压力应对以及更好的身心健康。
