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医学文化是否限制了医生对质量改进的采用?来自卡梅洛特的教训。

Does medical culture limit doctors' adoption of quality improvement? Lessons from Camelot.

作者信息

Jorm Christine, Kam Peter

机构信息

Clinical Practice Improvement Unit, St George Hospital, Kogarah, New South Wales 2217, Australia.

出版信息

J Health Serv Res Policy. 2004 Oct;9(4):248-51. doi: 10.1258/1355819042250186.

Abstract

This paper analyses aspects of medical culture, explains why this culture is antagonistic to quality improvement, and provides solutions to help medical colleges meet the challenge of clinical governance. Like the knights of Camelot, doctors have their own all-pervading culture, occupationally centred, exclusive to the initiated and tending to the traditional, either overtly or through assumed values. The Camelot metaphor is supported by analysis of empirical evidence, especially the documents produced by medical colleges. Suggested initiatives to overcome these organisational barriers include improvements in continuing medical education, accreditation, guideline production and responsibility for the performance of doctors. Central to these improvements should be the involvement of every doctor, via the Delphi process, and substantial contributions to college processes from other health care professions and patients.

摘要

本文分析了医学文化的各个方面,解释了这种文化为何不利于质量改进,并提供了解决方案,以帮助医学院应对临床治理的挑战。和卡梅洛特的骑士一样,医生拥有自己无处不在的文化,以职业为中心,只有入门者才能参与,且倾向于传统,无论是公开的还是通过假定的价值观。通过对实证证据的分析,特别是医学院所产生的文件,证实了卡梅洛特这个比喻。为克服这些组织障碍而提出的举措包括改进继续医学教育、认证、指南制定以及医生绩效责任。这些改进的核心应该是让每位医生通过德尔菲法参与其中,并让其他医疗保健专业人员和患者为学院流程做出重大贡献。

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