Haglund Lena, Hallberg Ingalill Rahm, Pettersson Merdita
Department of Neuroscience and Locomotion, Section of Occupational Therapy, Faculty of Health Sciences, Linköping University, Sweden.
Nord J Psychiatry. 2004;58(5):403-7. doi: 10.1080/08039480410005972.
During the last few decades, quality assurance has been a central issue in the societies, both in, for example the industrial area and in healthcare. It is a tool to measure the outcomes of product or service provided. A review of the literature during the last 17 years with respect to quality assurance work in psychiatric occupational therapy indicates that few articles have been published in the area and that their scientific quality is questionable. The studies show many methodological shortcomings, which result in difficulty drawing any conclusion from the studies. The number of publications is also decreasing. Furthermore, a survey to investigate quality assurance work in psychiatric occupational therapy service shows that the occupational therapists do not work with quality assurance methods to a great extent. The methods they use most are interviews with patients and patient questionnaire. Both these methods require documentation in order to offer the patient a suitable service. Quality assurance work will be difficult to implement if no documentation is available. Documentation is central to communicating with other professions and with the client. This study points out that occupational therapists need to improve practice as well as research concerning quality assurance in order to ensure that they offer the patient a high-quality service.
在过去几十年里，质量保证一直是社会中的核心问题，无论是在工业领域还是医疗保健领域。它是衡量所提供产品或服务结果的一种工具。对过去17年有关精神科职业治疗质量保证工作的文献回顾表明，该领域发表的文章很少，其科学质量也值得怀疑。这些研究显示出许多方法上的缺陷，导致难以从这些研究中得出任何结论。出版物的数量也在减少。此外，一项调查精神科职业治疗服务质量保证工作的研究表明，职业治疗师在很大程度上没有采用质量保证方法。他们最常用的方法是与患者面谈和患者问卷调查。这两种方法都需要记录，以便为患者提供合适的服务。如果没有记录，质量保证工作将难以实施。记录对于与其他专业人员和客户沟通至关重要。这项研究指出，职业治疗师需要改进质量保证方面的实践和研究，以确保为患者提供高质量的服务。
