Watt Sigrid, Norton Diane
City University, London.
Paediatr Nurs. 2004 Oct;16(8):37-42. doi: 10.7748/paed2004.10.16.8.37.c949.
Culture can be seen as a dynamic, ever-changing process. When caring for children and families from diverse backgrounds nurses need to be able to accomodate differences willingly and competently. Do not be afraid to ask--you cannot know everything about someone else's culture. Every unit/team should have contact details of advocates, translators, and local leaders whose support the family may desire, and have information available in other languages which explain the terminology used by healthcare professionals. Nurses can show respect by being available and accessible and by not imposing their own beliefs or agendas.
文化可被视为一个动态的、不断变化的过程。在护理来自不同背景的儿童和家庭时,护士需要能够自愿且熟练地适应差异。不要害怕提问——你不可能了解他人文化的一切。每个科室/团队都应掌握倡导者、翻译人员和当地领导人的联系方式,以便家庭在需要时能获得支持,并且应备有其他语言的资料,解释医疗保健专业人员使用的术语。护士可以通过随时提供帮助且易于接近,以及不强行灌输自己的信仰或议程来表达尊重。