澄清事实：准确记录的必要性。
Getting the record straight: the need for accurate documentation.
作者信息
Lowson S
机构信息
Office of the Health Service Ombudsman, London, UK.
出版信息
J Wound Care. 2004 Nov;13(10):427. doi: 10.12968/jowc.2004.13.10.26695.
Abstract
Complaints may end up being reviewed by the ombudsman. These cases usually have three things in common: poor communication, poor documentation and a failure to involve the practitioner concerned in the initial investigation.
摘要
投诉最终可能会由监察员进行审查。这些案例通常有三个共同点：沟通不畅、记录不佳以及在初步调查中未让相关从业者参与。
Zotero 插件