Achieving statistically significant improvements in patient satisfaction scores in a community hospital through the development of a service excellence model.
作者信息
Kirby Adrienne
机构信息
Virtua Health, West Jersey Hospital Voorhees, Voorhees, New Jersey, USA.
出版信息
J Healthc Manag. 2005 Jan-Feb;50(1):61-9.
PMID:15729908
Abstract
摘要
Zotero 插件