Sharf Barbara F, Stelljes Linda A, Gordon Howard S
Department of Communication, Texas A and M University, ms 4234, College Station, Texas 77843-4234, USA.
Psychooncology. 2005 Aug;14(8):636-46. doi: 10.1002/pon.885.
Patient refusal of physicians' recommendations may partially account for variations in lung cancer treatment affecting survival. Reasons for refusal have not been well researched, and patients who refuse are often labeled derogatorily as irrational or enigmatically non-compliant. This study explored why patients refused recommendations for further diagnosis or treatment of lung cancer. We conducted in-depth interviews with nine patients, identified and recruited over a 2-year period, with documented refusal of doctors' recommendations. Recruiting was hampered by deaths, logistics, and refusal to participate. Questions focused on participants' understanding of disease, medical recommendations, and perceptions of decision-making. Transcripts were analyzed using a grounded theory approach. Participants emphasized self-efficacy, minimizing threat, fatalism or faith, and distrust of medical authority; explanations were often multi-dimensional. Comments included complaints about communication with physicians, health system discontinuities, and impact of social support. Explanations of participants' decisions reflected several ways of coping with an undesirable situation, including strategies for reducing, sustaining, and increasing uncertainty. Problematic Integration Theory helps to explain patients' difficulties in managing uncertainty when assessments of disease outcomes and treatment recommendations diverge. Implications for clinical communication include increasing trust while delivering bad news, understanding the source of resistance to recommendations, and discussing palliative care.
患者拒绝医生的建议可能部分解释了肺癌治疗中影响生存的差异。拒绝的原因尚未得到充分研究,拒绝的患者常被贬低地贴上不理性或神秘地不依从的标签。本研究探讨了患者拒绝肺癌进一步诊断或治疗建议的原因。我们对9名患者进行了深入访谈,这些患者在2年期间被识别并招募,有拒绝医生建议的记录。招募受到死亡、后勤和拒绝参与的阻碍。问题集中在参与者对疾病的理解、医疗建议以及决策观念上。使用扎根理论方法对访谈记录进行了分析。参与者强调自我效能感、将威胁最小化、宿命论或信仰以及对医疗权威的不信任;解释往往是多维度的。评论包括对与医生沟通、卫生系统不连续性以及社会支持影响的抱怨。参与者决策的解释反映了应对不良情况的几种方式,包括减少、维持和增加不确定性的策略。问题整合理论有助于解释当疾病结果评估和治疗建议出现分歧时患者在管理不确定性方面的困难。对临床沟通的启示包括在传达坏消息时增加信任、理解对建议的抵触来源以及讨论姑息治疗。