Training techniques. Acting up.
作者信息
Mahony Chris
出版信息
Health Serv J. 2005 Feb 24;Suppl:23, 25.
PMID:15768719
Abstract
The Relating to People programme aims to broaden the communication skills of NHS employees called up to face difficult behaviour. Typically divided into four modules, the programme can be tailored to meet your needs. The programme is dominated by demonstrations of good and bad ways of facing anxious situations.
摘要
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