Jones David A, Skarlicki Daniel P
Department of Psychology, University of Calgary, Calgary, AB, Canada.
J Appl Psychol. 2005 Mar;90(2):363-72. doi: 10.1037/0021-9010.90.2.363.
Fairness heuristic theory was used to examine how information from one's peers affects an individual's interpretation of, and reactions to, an authority's subsequent behavior. Participants (N=105) overheard their peers discuss an experimenter's reputation (fair, unfair, or absent) before interacting with the experimenter who behaved more versus less fairly. Results showed that the social cues biased participants' subsequent information processing: controlling for the experimenter's behavior, interactional justice mediated the effect of social cues on retaliation. Social cues and the authority's behavior also interacted to predict retaliation. Participants who were treated less fairly retaliated more after being led to expect fair treatment than did participants who heard no prior information about the experimenter.
公平启发式理论被用于研究来自同伴的信息如何影响个体对权威后续行为的解读及反应。参与者(N = 105)在与行为公平程度不同的实验者互动之前,无意中听到同伴讨论该实验者的声誉(公平、不公平或无相关信息)。结果表明,社会线索使参与者后续的信息处理产生偏差:在控制实验者行为的情况下,互动公平性介导了社会线索对报复行为的影响。社会线索与权威的行为也相互作用以预测报复行为。比起那些之前没有听到关于实验者任何信息的参与者,那些在预期会得到公平对待后却受到较不公平对待的参与者报复行为更多。