Cole Kenneth D, Waite Martha S, Nichols Linda O
Psychology and Behavioral Health, VA Healthcare System, Long Beach, CA 90822, USA.
Gerontol Geriatr Educ. 2003;24(2):35-49. doi: 10.1300/j021v24n02_04.
For a nationwide Geriatric Interdisciplinary Team Training (GITT) program evaluation of 8 sites and 26 teams, team evaluators developed a quantitative and qualitative team observation scale (TOS), examining structure, process, and outcome, with specific focus on the training function. Qualitative data provided an important expansion of quantitative data, highlighting positive effects that were not statistically significant, such as role modeling and training occurring within the clinical team. Qualitative data could also identify "too much" of a coded variable, such as time spent in individual team members' assessments and treatment plans. As healthcare organizations have increasing demands for productivity and changing reimbursement, traditional models of teamwork, with large teams and structured meetings, may no longer be as functional as they once were. To meet these constraints and to train students in teamwork, teams of the future will have to make choices, from developing and setting specific models to increasing the use of information technology to create virtual teams. Both quantitative and qualitative data will be needed to evaluate these new types of teams and the important outcomes they produce.
针对一项在全国范围内对8个地点和26个团队开展的老年医学跨学科团队培训(GITT)项目评估,团队评估人员制定了一个定量和定性的团队观察量表(TOS),用于考察结构、过程和结果,特别关注培训功能。定性数据对定量数据起到了重要的补充作用,突出了一些虽无统计学显著意义但却存在的积极影响,比如临床团队内部的榜样示范作用和培训情况。定性数据还能够识别某个编码变量的“过多”情况,例如花在各个团队成员评估和治疗计划上的时间。随着医疗保健机构对生产力的要求不断提高以及报销政策的变化,那种拥有大型团队和结构化会议的传统团队协作模式可能不再像以往那样有效。为了应对这些限制并对学生进行团队协作培训,未来的团队将不得不做出选择,从开发和设定特定模式到增加信息技术的使用以创建虚拟团队。评估这些新型团队及其产生的重要成果需要同时用到定量和定性数据。