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医院附属及独立门诊手术中心的患者焦虑与患者满意度

Patient anxiety and patient satisfaction in hospital-based and freestanding ambulatory surgery centers.

作者信息

Gardner Timothy F, Nnadozie Michael U, Davis Barbara A, Kirk Sharon

机构信息

Nephrology Specialists PC, Gary, IN, USA.

出版信息

J Nurs Care Qual. 2005 Jul-Sep;20(3):238-43. doi: 10.1097/00001786-200507000-00008.

DOI:10.1097/00001786-200507000-00008
PMID:15965388
Abstract

The study examined differences in patient anxiety and patient satisfaction between patients who experienced surgery at a hospital-based ambulatory surgery center versus a freestanding ambulatory surgery center. Forty-seven participants completed the State Trait Anxiety Inventory and Press Ganey Ambulatory Surgery Survey. Patients at both types of facilities experienced moderate levels of preoperative anxiety and were highly satisfied with care received. No significant differences were found in preoperative anxiety, overall satisfaction with care, or overall satisfaction with nursing care. The site where the surgery was performed may not be a determining factor in patient anxiety or satisfaction levels.

摘要

该研究调查了在医院门诊手术中心接受手术的患者与独立门诊手术中心的患者在焦虑程度和满意度方面的差异。47名参与者完成了状态特质焦虑量表和Press Ganey门诊手术调查问卷。两类机构的患者术前焦虑程度均为中等,对所接受的护理高度满意。在术前焦虑、对护理的总体满意度或对护理的整体满意度方面未发现显著差异。手术实施地点可能不是影响患者焦虑程度或满意度的决定性因素。

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