Healthcare Benchmarks Qual Improv. 2005 Aug;12(8):85-7.
If key stakeholders are not involved in the planning process, they will not participate in the change initiative. Make sure key participants understand the relationship between processes and subprocesses. Stakeholders are more difficult to engage than process owners, say the experts.
如果关键利益相关者没有参与到规划过程中，他们就不会参与变革计划。确保关键参与者理解流程与子流程之间的关系。专家表示，让利益相关者参与比让流程所有者参与更困难。
