Unannounced survey takes its toll on ED--will you be ready when it's your turn?

The new era of Joint Commission on Accreditation of Healthcare Organizations surveys requires an extra measure of preparation, as well as a refresher course on how to respond if surveyors find violations in your ED. Participate in periodic performance reviews, and make an effort to get on your hospital's Joint Commission committee. If violations are found, meet with your staff. Be honest, and solicit their involvement in finding solutions. Overcrowding, medication management, and privacy will be the Joint Commission's major areas or emphasis during surveys.