Moss John R, Mickan Sharon M, Fuller Jeffrey D, Procter Nicholas G, Waters Barb A, O'Rourke Peter K
Department of Public Health, University of Adelaide, Mail Drop 207, Adelaide, SA 5005, Australia.
Aust Health Rev. 2006 Feb;30(1):46-55.
This paper describes the implementation and evaluation of a three-way model of service development mentoring. This population health mentoring program was funded by the Commonwealth Department of Health and Ageing to enable staff from eight Divisions of General Practice in South Australia to gain a sound understanding of population health concepts relevant to their workplace. The distinguishing features of service development mentoring were that the learning was grounded within an individual's work setting and experience; there was an identified population health problem or issue confronting the Division of General Practice; and there was an expectation of enhanced organisational performance. A formal evaluation found a consensus among all learners that mentoring was a positive and worthwhile experience, where they had achieved what they had set out to do. Mentors found the model of learning agreeable and effective. Division executive officers recognised enhanced skills among their "learner" colleagues, and commented positively on the benefits to their organisations through the development of well researched and relevant projects, with the potential to improve the efficiency of their population health activities.
本文描述了服务发展指导三元模型的实施与评估。这个人群健康指导项目由联邦卫生与老龄部资助，旨在让南澳大利亚州八个全科医疗部门的工作人员能够充分理解与他们工作场所相关的人群健康概念。服务发展指导的显著特点是，学习基于个人的工作环境和经验；全科医疗部门面临着一个已明确的人群健康问题或议题；并且期望提高组织绩效。一项正式评估发现，所有学员都达成共识，认为指导是一次积极且有价值的经历，他们实现了自己的目标。导师们认为这种学习模式令人满意且有效。部门执行官认可其“学员”同事技能的提升，并积极评价通过开展经过充分研究且相关的项目给组织带来的益处，这些项目有可能提高他们人群健康活动的效率。
