Neely Melinda Hinson
High Dive Market Communications, Boise, Idaho, USA.
MGMA Connex. 2006 Jan;6(1):40-3, 1.
If someone mentioned the name of your practice, would y our patients, prospects and referring physicians feel, think or say? Are these images and adjectives consistent with the image you endeavor to build? Do people even know the vision for your practice? A well-planned brand strategy--aligned with overall business objectives--guides internal and external communications, new product introductions, acquisitions and mergers.
如果有人提到你诊所的名字,你的患者、潜在客户和转诊医生会有怎样的感受、想法或评价呢?这些印象和描述与你努力塑造的形象一致吗?人们甚至了解你诊所的愿景吗?一个精心规划的品牌战略——与整体业务目标相一致——能指导内部和外部沟通、新产品推出、收购及合并等事宜。