Johnson Jordan W
Cushman & Wakefield Property Services, USA.
J Healthc Prot Manage. 2005 Winter;21(1):34-44.
Unlike other industries where workplace violence is a deviation from the norm, healthcare caters to, and cares for, the very individuals who are most prone to aggressive and assaultive behavior. The fundamental prerequisite for any healthcare organization that seeks to deal effectively and safely with assaultive behavior is the adoption by all potential responders of a team approach.
与其他行业不同,在那些行业中工作场所暴力是偏离常态的行为,而医疗保健行业服务并照顾的正是那些最容易出现攻击性行为的人。任何寻求有效且安全地应对攻击性行为的医疗保健组织的基本前提是,所有潜在的应对人员都采用团队协作方式。