Milne Robin G, Horne Marilyn, Torsney Ben
Department of Economics, University of Glasgow, G12 8RT UK.
Health Care Manage Rev. 2006 Apr-Jun;31(2):130-6. doi: 10.1097/00004010-200604000-00006.
The ownership of cell phones and use of short message service (SMS) are sufficiently common in the United Kingdom to be exploited by health services providers. The study evaluates their use to reduce nonattendance at out-patient clinics. The impact is modest, but so also is the cost, about 7.50 pounds (13.13 dollars, 10.88 euros) per "no-show" avoided.
在英国，手机的拥有率和短信服务的使用率非常普遍，足以被医疗服务提供商利用。该研究评估了利用它们来减少门诊诊所的爽约情况。其影响不大，但成本也不高，每避免一例“未到诊”的成本约为7.50英镑（13.13美元，10.88欧元）。
