Gagnon Marie-Pierre, Lamothe Lise, Hebert Marilynne, Chanliau Jacques, Fortin Jean-Paul
Department of Family Medicine, Laval University, Quebec, Canada.
Telemed J E Health. 2006 Jun;12(3):324-31. doi: 10.1089/tmj.2006.12.324.
The use of telehomecare has the potential to facilitate access to healthcare services for vulnerable populations. However, evidence on the implications of telehomecare on various aspects related to patients, healthcare professionals, organizations, and healthcare systems is still limited. Assessing the various effects of telehomecare for these different groups of stakeholders is thus an essential step to ensure future integration of this technology into mainstream healthcare services. A synthesis of lessons learned from the evaluation of three telehomecare experimentations targeting specific vulnerable groups is proposed. This paper presents the various models that were implemented to assess telehomecare services for vulnerable populations, explores issues related to conducing telehomecare evaluations, and provides a reflection on key factors that might influence the success of telehomecare projects. Lessons learned from these three experimentations provide valuable insights to orient the development of telehomecare services for various vulnerable groups in the population.
远程家庭护理的使用有可能为弱势群体提供更便捷的医疗服务。然而，关于远程家庭护理对患者、医疗专业人员、组织和医疗系统等各个方面影响的证据仍然有限。因此，评估远程家庭护理对这些不同利益相关者群体的各种影响，是确保该技术未来融入主流医疗服务的关键一步。本文提出了对针对特定弱势群体的三项远程家庭护理实验评估所吸取经验教训的综合分析。本文介绍了为评估针对弱势群体的远程家庭护理服务而实施的各种模式，探讨了进行远程家庭护理评估相关的问题，并对可能影响远程家庭护理项目成功的关键因素进行了思考。从这三项实验中吸取的经验教训为指导针对人群中各种弱势群体的远程家庭护理服务发展提供了宝贵的见解。
