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有效的角色重新设计:对引入新的护士主导服务后的结果进行的审计

Effective role redesign: an audit of outcomes following the introduction of a new nurse-led service.

作者信息

Challenor Rachel, Henwood Elizabeth, Burgess Janet, Clare Daniel

机构信息

Department of Genitourinary Medicine, Derriford Hospital, Plymouth, PL6 8DH, UK.

出版信息

Int J STD AIDS. 2006 Aug;17(8):555-7. doi: 10.1258/095646206778145523.

Abstract

Genitourinary medicine services have had to modernize to try to meet the growth in demand. Changes should be audited to ensure standards remain high. We introduced a 'comprehensive care nurse-led service' for patients presenting for asymptomatic screening and as asymptomatic contacts (partners of known positive patients). Following implementation we audited outcomes and patient satisfaction. During the audit period (01/07/2005 to 30/11/2005), 446 patients were seen. A sexual health screen was performed in 433 (216 females: 217 males). Forty-one patients (9.5%) were chlamydia-positive by enzyme-linked immunosorbent assay testing (background clinic rate 8.5%). Forty-six (10.6%) were treated epidemiologically as chlamydia-negative contacts of chlamydia-positive index patients and 18 (4.1%) were treated as chlamydia-negative urethritis/cervicitis. Uptake of HIV testing was 71.2% (311/433). Average wait-to-appointment was three days (background clinic wait 2-3 weeks). Nurse-led clinics were judged successful in terms of outcomes, improving access and patient satisfaction.

摘要

泌尿生殖医学服务不得不进行现代化改革,以努力满足不断增长的需求。应对这些变革进行审核,以确保服务标准维持在较高水平。我们为前来进行无症状筛查的患者以及作为无症状接触者(已知阳性患者的性伴侣)推出了一项“由护士主导的综合护理服务”。实施之后,我们对结果和患者满意度进行了审核。在审核期间(2005年7月1日至2005年11月30日),共接待了446名患者。对其中433名患者(216名女性:217名男性)进行了性健康筛查。通过酶联免疫吸附测定检测,41名患者(9.5%)衣原体呈阳性(诊所背景感染率为8.5%)。46名患者(10.6%)在流行病学上被视为衣原体阳性索引患者的衣原体阴性接触者,18名患者(4.1%)被视为衣原体阴性尿道炎/宫颈炎患者。艾滋病毒检测的接受率为71.2%(311/433)。平均预约等待时间为三天(诊所背景等待时间为2至3周)。从结果、改善就医机会和患者满意度方面来看,由护士主导的诊所被判定是成功的。

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