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网络教育应用对护理人员继续教育效果及员工满意度的研究。

A study of network education application on nursing staff continuing education effectiveness and staff's satisfaction.

作者信息

Lin Juin-Shu, Yen-Chi Liao, Lee Ting-Ting

机构信息

Department of Nursing Shin Kong Wu Ho-Su Memorial Hospital, Taiwan, ROC.

出版信息

Stud Health Technol Inform. 2006;122:801-3.

Abstract

The rapid development of computer technology pushes Internet's popularity and makes daily services more timely and convenient. Meanwhile, it also becomes a trend for nursing practice to implement network education model to break the distance barriers and for nurses to obtain more knowledge. The purpose of this study was to investigate the relationship of nursing staff's information competency, satisfaction and outcomes of network education. After completing 4 weeks of network education, a total of 218 nurses answered the on-line questionnaires. The results revealed that nurses who joined the computer training course for less than 3 hours per week, without networking connection devices and with college degree, had the lower nursing informatics competency; while nurses who were older, at N4 position, with on-line course experience and participated for more than 4 hours each week, had higher nursing informatics competency. Those who participated in the network education course less than 4 hours per week were less satisfied. There were significant differences between nursing positions before and after having the network education. Nurses who had higher nursing information competency also had higher satisfaction toward the network education. Network education not only enhances learners' computer competency but also improves their learning satisfaction. By promoting the network education and improving nurses' hardware/software skills and knowledge, nurses can use networks to access learning resources. Healthcare institutions should also enhance computer infrastructure, and to establish the standards for certificate courses to increase the learning motivation and learning outcome.

摘要

计算机技术的飞速发展推动了互联网的普及,使日常服务更加及时便捷。与此同时,实施网络教育模式以打破距离障碍、让护士获取更多知识也成为护理实践的一种趋势。本研究的目的是调查护理人员的信息能力、满意度与网络教育效果之间的关系。在完成4周的网络教育后,共有218名护士回答了在线问卷。结果显示,每周参加计算机培训课程少于3小时、没有网络连接设备且拥有大专学历的护士,其护理信息学能力较低;而年龄较大、处于N4级岗位、有在线课程经验且每周参与时间超过4小时的护士,其护理信息学能力较高。每周参加网络教育课程少于4小时的人满意度较低。参加网络教育前后护理岗位存在显著差异。护理信息能力较高的护士对网络教育的满意度也较高。网络教育不仅提高了学习者的计算机能力,还提高了他们的学习满意度。通过推广网络教育、提高护士的硬件/软件技能和知识,护士可以利用网络获取学习资源。医疗机构还应加强计算机基础设施建设,并制定证书课程标准,以提高学习动机和学习效果。

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