Gillean John, Shaha Steve, Sampanes Eileen, Mullins Catherine
CHRISTUS Health, Houston, USA.
Healthc Financ Manage. 2006 Dec;60(12):114-21.
In a study by CHRISTUS Health, data from 18 acute care facilities revealed that numerous indicators of clinical quality were significantly correlated with measures of business success. Results suggest that timely and appropriate interventions, coupled with timely and complete documentation, are correlated with improved business performance. The correlations between quality and financial performance make intuitive sense based on the observation that diligence in clinical processes can produce better information to support financial processes.
在CHRISTUS Health的一项研究中,来自18家急症护理机构的数据显示,众多临床质量指标与商业成功指标显著相关。结果表明,及时且恰当的干预措施,再加上及时且完整的文档记录,与商业绩效的提升相关。基于临床流程中的勤勉能产生更好的信息以支持财务流程这一观察结果,质量与财务绩效之间的相关性在直观上是有意义的。