考察医疗保健提供者对远程医疗系统设计与实施的参与情况。
Examining health care providers' participation in telemedicine system design and implementation.
作者信息
Demiris George
机构信息
University of Washington, Seattle, WA, USA.
出版信息
AMIA Annu Symp Proc. 2006;2006:906.
The study objective was to determine whether the extent of health care providers' participation in the design, development and implementation of a telemedicine system impacts their overall satisfaction with this system, their perception of patients' satisfaction and the frequency of system usage. Questionnaires were mailed to 156 telemedicine providers and 68 questionnaires were returned. User participation in system implementation was strongly correlated to health care providers' satisfaction with the telemedicine system (r=0.68, p<0.001) and the perceived patients' satisfaction with the system (r=0.72, p<0.001). The findings suggest that even if end-users cannot be included in the definition and physical design of the system, their active inclusion in the implementation stage can still lead to high levels of satisfaction and system usage.
该研究的目的是确定医疗保健提供者参与远程医疗系统设计、开发和实施的程度是否会影响他们对该系统的总体满意度、对患者满意度的认知以及系统的使用频率。向156名远程医疗提供者邮寄了问卷，共收回68份问卷。用户参与系统实施与医疗保健提供者对远程医疗系统的满意度（r = 0.68，p < 0.001）以及对患者对该系统满意度的认知（r = 0.72，p < 0.001）密切相关。研究结果表明，即使终端用户不能参与系统的定义和物理设计，但他们在实施阶段的积极参与仍可带来高水平的满意度和系统使用率。
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