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开展以患者为中心的协作实践:姑息治疗病房的一个试点项目。

Developing collaborative person-centred practice: a pilot project on a palliative care unit.

作者信息

Hall Pippa, Weaver Lynda, Gravelle Debbie, Thibault Hélène

机构信息

SCO Health Service, Ottawa, Ontario, Canada.

出版信息

J Interprof Care. 2007 Feb;21(1):69-81. doi: 10.1080/13561820600906593.

Abstract

Maximizing interprofessional collaborative patient-centred practice holds promise for improving patient care and creating satisfying work roles. In Canada's evolving health care system, there are demands for increased efficiency, cost-effectiveness, and quality improvement. Interprofessional collaboration warrants re-examination because maximizing interprofessional collaboration, especially nurse-physician collaboration, holds promise for improving patient care and creating satisfying work roles. A palliative care team seized the opportunity to pilot a different approach to patient and family care when faced with a reduction in medical staff. Grounded in a collaborative patient-centred practice approach, the Canadian Hospice Palliative Care Association's National Model to Guide Hospice Palliative Care (2002), and outcomes from program retreats and workgroups, a collaborative person-centred model of care was developed for a 12-bed pilot project. Preliminary findings show that the pilot project team perceived some specific benefits in continuity of care and interprofessional collaboration, while the presence of the physician was reduced to an average of 3.82 hours on the pilot wing, compared with 8 hours on the non-pilot wings. This pilot study suggests that a person-centred model, when focused on the physician-nurse dyad, may offer improved efficiency, job satisfaction and continuity of care on a palliative care unit. Incorporating all team members and developing strategies to successfully expand the model across the whole unit are the next challenges. Further research into the impact of these changes on the health care professionals, management and patients and families is essential.

摘要

最大限度地开展以患者为中心的跨专业协作实践有望改善患者护理并创造令人满意的工作角色。在加拿大不断发展的医疗体系中,提高效率、成本效益和质量改进的需求不断增加。跨专业协作值得重新审视,因为最大限度地开展跨专业协作,尤其是护士与医生之间的协作,有望改善患者护理并创造令人满意的工作角色。一个姑息治疗团队在面临医务人员减少的情况时,抓住机会试点了一种不同的患者及家属护理方法。基于以患者为中心的协作实践方法、加拿大临终关怀与姑息治疗协会的《指导临终关怀与姑息治疗的国家模式》(2002年)以及项目务虚会和工作组的成果,为一个拥有12张床位的试点项目开发了一种以患者为中心的协作护理模式。初步研究结果表明,试点项目团队在护理连续性和跨专业协作方面看到了一些具体益处,同时试点病房的医生在场时间平均减少到3.82小时,而非试点病房为8小时。这项试点研究表明,以患者为中心的模式,当聚焦于医生与护士的二元组合时,可能会提高姑息治疗病房的效率、工作满意度和护理连续性。将所有团队成员纳入并制定策略以成功地将该模式扩展到整个病房是接下来的挑战。进一步研究这些变化对医疗保健专业人员、管理层以及患者和家属的影响至关重要。

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