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健康教育工作者在促进患者安全方面不断演变的角色:建立伙伴关系并引领变革。

The evolving role of health educators in advancing patient safety: forging partnerships and leading change.

作者信息

Mercurio Annette

机构信息

Patient, Family and Community Education, City of Hope, Duarte, California, USA.

出版信息

Health Promot Pract. 2007 Apr;8(2):119-27. doi: 10.1177/1524839906299016.

Abstract

At least 1.5 million preventable injuries because of adverse drug events occur in the United States each year, according to an Institute of Medicine report. IOM and other organizations at the forefront of health care improvement emphasize that stronger partnerships between patients, their families, and health care providers are necessary to make health care safer. Health educators possess a skill set and an ethical framework that effectively equip them to advance patient and family-centered care and contribute in other significant ways to a safer health care system. Health educators in clinical settings are playing varied and significant roles in advancing patient safety. They are removing barriers to clear communication and forging partnerships between patients, their families, and staff. Health educators are leading patient safety culture change within their institutions and contributing to the shift from provider-centric to patient-centric systems. To expand their impact in improving patient safety, health educators in clinical settings are participating in public awareness campaigns. In seeking to enhance patient safety, health educators face a number of challenges. To successfully manage those, health educators must expand their knowledge, broaden connections, and engage patients and families in meaningful ways.

摘要

根据美国医学研究所的一份报告,美国每年至少有150万起可预防的因药物不良事件导致的伤害。医学研究所和其他处于医疗保健改进前沿的组织强调,患者、其家人与医疗保健提供者之间建立更紧密的伙伴关系对于提高医疗保健安全性是必要的。健康教育工作者拥有一套技能和道德框架,这使他们能够有效地推动以患者和家庭为中心的护理,并以其他重要方式为更安全的医疗保健系统做出贡献。临床环境中的健康教育工作者在提高患者安全方面发挥着多样且重要的作用。他们正在消除清晰沟通的障碍,并在患者、其家人和工作人员之间建立伙伴关系。健康教育工作者正在引领其所在机构的患者安全文化变革,并为从以提供者为中心的系统向以患者为中心的系统转变做出贡献。为了扩大他们在提高患者安全方面的影响力,临床环境中的健康教育工作者正在参与公众意识宣传活动。在寻求提高患者安全的过程中,健康教育工作者面临着一些挑战。为了成功应对这些挑战,健康教育工作者必须扩展他们的知识,拓宽联系,并以有意义的方式让患者和家庭参与进来。

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