Abu-Hasaballah Khamis, James Amy, Aseltine Robert H
General Clinical Research Center, Room CM100, Mail Code MC 3805, University of CT Health Center, Farmington, CT 06030-3805, United States.
Contemp Clin Trials. 2007 Sep;28(5):593-602. doi: 10.1016/j.cct.2007.02.007. Epub 2007 Mar 3.
Interactive voice response (IVR) technology is a robust method of data collection that has been underutilized in behavioral medicine and clinical pharmacotherapy research. While it is clear that there is an increasing interest in this technology, published research in the medical field has not described its implementation with sufficient detail to evaluate or replicate the use of interactive voice response systems (IVRS) as part of the methodology. In this article, we hope to shed more light on IVRS as an electronic data capture tool in clinical and behavioral research. We will describe how the IVRS work, the advantages and pitfalls of IVRS, and some of the lessons we have learned from administering a number of clinical studies using IVRS. Readers will gain a better understanding of this technology, which will enable them to optimize its usage in clinical research.
交互式语音应答（IVR）技术是一种强大的数据收集方法，在行为医学和临床药物治疗研究中未得到充分利用。虽然人们对这项技术的兴趣日益浓厚，但医学领域已发表的研究并未足够详细地描述其实施情况，无法评估或复制将交互式语音应答系统（IVRS）作为方法学一部分的使用情况。在本文中，我们希望能更深入地探讨IVRS作为临床和行为研究中的电子数据捕获工具的情况。我们将描述IVRS的工作原理、优势和缺陷，以及我们在使用IVRS进行多项临床研究过程中吸取的一些经验教训。读者将更好地理解这项技术，从而能够在临床研究中优化其使用。
