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对基层医疗组织对全科医生处方影响的认知:外柔内刚?

Perceptions of the impact of primary care organizations on GP prescribing: the iron fist in the velvet glove?

作者信息

Prosser Helen, Walley Tom

机构信息

Health & Community Care Research Unit (HaCCRU), The University of Liverpool, Liverpool, UK.

出版信息

J Health Organ Manag. 2007;21(1):5-26. doi: 10.1108/14777260710732231.

Abstract

PURPOSE

This qualitative study aims to examine key stakeholders' perspectives of primary care group/trust prescribing strategies. Within the context of general practice prescribing, the paper also debates the wider issue of whether GPs' prescribing autonomy is under threat from managerial expansion following recent organisational changes in primary care.

DESIGN/METHODOLOGY/APPROACH: Data were obtained from focus groups and a series of individual semi-structured interviews with GPs and key primary care organisation stakeholders.

FINDINGS

The data underlie a tension between the managerial objective of cost-restraint and GPs' commitment to quality improvement and individual clinical patient management. In presenting both managerial and medical narratives, two divergent and often conflicting discourses emerge, which leads to speculation that managerial attempts to constrain prescribing autonomy will achieve only limited success. The contention is that GPs' discourse features as a challenge to a managerial discourse that reflects attempts to regulate, standardise and curtail clinical discretion. This is due not only to GPs' expressed hegemonic ideals that clinical practice centres on the interests of the individual patient, but also to the fact that the managerial discourse of evidence-based medicine encapsulates only a limited share of the knowledge that GPs draw on in decision making. However, while managers' discourse presented them as unwilling to impose change or directly challenge clinical practice, evidence also emerged to suggest that is not yet possible to be sufficiently convinced of the future retention of prescribing autonomy. On the other hand, the use of peer scrutiny posed an indirect managerial influence on prescribing, whilst the emergence of prescribing advisors as analysts of cost-effectiveness may threaten doctors' dominance of medical knowledge.

RESEARCH LIMITATIONS/IMPLICATIONS: There is a continuing need to analyse the impact of the new managerial reforms on primary care prescribing.

ORIGINALITY/VALUE: This study provides a snapshot of managerial and GP relations at a time of primary care transition.

摘要

目的

本定性研究旨在考察关键利益相关者对初级保健团体/信托机构处方策略的看法。在全科医疗处方的背景下,本文还探讨了一个更广泛的问题,即随着初级保健领域近期的组织变革,全科医生的处方自主权是否受到管理扩张的威胁。

设计/方法/途径:数据来自焦点小组以及与全科医生和初级保健组织关键利益相关者进行的一系列个人半结构化访谈。

研究结果

数据揭示了成本控制的管理目标与全科医生对质量改进和个体临床患者管理的承诺之间的紧张关系。在呈现管理和医学两种叙述时,出现了两种不同且往往相互冲突的话语,这引发了一种猜测,即管理部门试图限制处方自主权的努力只会取得有限的成功。争议在于,全科医生的话语是对管理话语的一种挑战,管理话语反映了试图规范、标准化和缩减临床自由裁量权的尝试。这不仅是因为全科医生表达了以个体患者利益为中心的霸权理想,还因为循证医学的管理话语只涵盖了全科医生在决策中所利用知识的有限部分。然而,虽然管理者的话语表明他们不愿意强制推行变革或直接挑战临床实践,但也有证据表明,目前还无法充分确信处方自主权在未来能够得以保留。另一方面,同行审查的使用对处方产生了间接的管理影响,而作为成本效益分析者的处方顾问的出现可能会威胁到医生对医学知识的主导地位。

研究局限性/启示:持续需要分析新的管理改革对初级保健处方的影响。

原创性/价值:本研究提供了初级保健转型时期管理部门与全科医生关系的一个快照。

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