Odegaard Fredrik, Chen Li, Quee Ryan, Puterman Martin L
Sauder School of Business, Univeristy of Bristish Columbia, Vancouver, Canada.
J Healthc Qual. 2007 Jan-Feb;29(1):12-8. doi: 10.1111/j.1945-1474.2007.tb00170.x.
This article is the second of a 2-part series on a study of porter operations at Vancouver General Hospital, Vancouver, British Columbia, Canada. Part 1 describes the importance of efficient porter services, the system's operation at the time of the study, the challenges faced in carrying out the study, the performance measures developed, the recommendations, and the outcomes. Part 2 describes the simulation model that measured the impact of system changes and the linear programming model developed to improve porter schedules.
本文是关于加拿大不列颠哥伦比亚省温哥华市温哥华总医院搬运工运营情况研究的两部分系列文章中的第二篇。第一部分描述了高效搬运工服务的重要性、研究开展时该系统的运行情况、开展研究过程中面临的挑战、制定的绩效指标、建议及成果。第二部分描述了用于衡量系统变化影响的模拟模型以及为改进搬运工排班而开发的线性规划模型。
